Medical Administrative Assistant (9-Month) - Front Desk & Records

JMU Careers; Harrisonburg (VA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Tuition waiver

Paid holidays

Job summary

James Madison University Health Center seeks a Medical Administrative Assistant for a 9-month position. The front desk role handles patient check-in/out, phone inquiries, and basic financial duties.

The ideal candidate will provide excellent customer service, maintain confidentiality, and work well under pressure while using MS Office and EHR systems.

Employment is contingent on background check; benefits include health insurance, retirement, and tuition waiver.

Qualifications

• Customer service orientation and ability to assist students.
• Ability to handle financial transactions accurately.
• Strong verbal and written communication.
• Ability to work under pressure and adapt to change.

Responsibilities

• Front desk: check-in/out, answer calls.
• Assist with daily financial reporting when needed.
• Enter information into student health records (immunizations, insurance).
• Schedule appointments and route calls.
• Process card payments per policies.
• Support referral requests.

Skills

Customer service

Communication

Confidentiality

Financial transactions

MS Office

Teamwork

Multitasking

Adaptability

EHR systems

Tools

EHR systems

Job description

James Madison University Health Center seeks a Medical Administrative Assistant for a 9-month position. The front desk role handles patient check-in/out, phone inquiries, and basic financial duties.

The ideal candidate will provide excellent customer service, maintain confidentiality, and work well under pressure while using MS Office and EHR systems.

Employment is contingent on background check; benefits include health insurance, retirement, and tuition waiver.