Part-Time People Systems Specialist — Remote/Hybrid Support

0000 Great Hearts America; Phoenix (AZ); Hybrid; USD 28,000 - 41,000; Part time

Job summary

Great Hearts Academies in Phoenix is seeking a Part-Time People Systems Support Specialist to provide front-line support for Workday, Brightspace, and SharePoint within People Operations. You will handle tickets, access and security tasks, create SOPs and training materials, and assist with testing, audits, and data quality, collaborating with the Director and teams.

The role requires strong communication, attention to detail, and a customer-service mindset, with local hybrid work and some

Qualifications

• Associate degree or equivalent education required; bachelor's preferred.
• 1+ years in admin/support, operations, or HRIS-related roles.
• Experience with Workday is helpful but not required.
• Strong communication and documentation skills.

Responsibilities

• Provide frontline support for People systems and triage tickets.
• Manage user access and security administration.
• Create SOPs, job aids, and training materials.
• Support testing, audits, data quality, and system maintenance.
• Escalate complex issues and participate in continuous improvement.

Skills

Strong communication

Documentation

Attention to detail

Customer-service mindset

Problem solving

Microsoft Office

SharePoint

Teams

Workday

HRIS / Workday systems

Systems administration

Enterprise application support

Education

Associate degree or equivalent

Bachelor’s degree preferred

Tools

Workday

Brightspace

SharePoint

Teams

Microsoft Office

Job description

Great Hearts Academies in Phoenix is seeking a Part-Time People Systems Support Specialist to provide front-line support for Workday, Brightspace, and SharePoint within People Operations. You will handle tickets, access and security tasks, create SOPs and training materials, and assist with testing, audits, and data quality, collaborating with the Director and teams.

The role requires strong communication, attention to detail, and a customer-service mindset, with local hybrid work and some