Part-Time People Systems Specialist (Hybrid/Remote)

Great Hearts Academies; Phoenix (AZ); Hybrid; USD 2,755,000 - 4,959,000; Part time

Job summary

Great Hearts Academies in Phoenix, AZ, seeks a People Systems Support Specialist (Part-Time) to provide frontline support for Workday, Brightspace, SharePoint, and related tools.

You will triage tickets, manage user access, create SOPs, assist with audits, and help educate users on system changes, while maintaining data quality and security.

This remote-leaning role requires strong communication, fast learning, and the ability to collaborate across locations with occasional in-person presence.

Qualifications

• Associate degree or equivalent required.
• Bachelor’s degree in HR, business, information systems, or related field preferred.
• 1+ years in administrative support, operations, or customer service is preferred.
• Workday experience helpful but not required.

Responsibilities

• Provide frontline support for People systems (Workday, Brightspace, SharePoint, and related tools).
• Triage, escalate, and coordinate incoming system requests and tickets.
• Manage user access and security administration; conduct access reviews and documentation.
• Create and maintain SOPs, FAQs, and training guides; educate users on system updates.
• Assist with testing, audits, and data quality; support improvement projects.

Skills

Communication

Documentation

Attention to detail

Customer service

Learning ability

Professionalism

Education

Associate degree or equivalent education

Bachelor’s degree preferred in HR, business, information systems, or related field

Tools

Microsoft Office

SharePoint

Teams

Workday experience (helpful)

Job description

Great Hearts Academies in Phoenix, AZ, seeks a People Systems Support Specialist (Part-Time) to provide frontline support for Workday, Brightspace, SharePoint, and related tools.

You will triage tickets, manage user access, create SOPs, assist with audits, and help educate users on system changes, while maintaining data quality and security.

This remote-leaning role requires strong communication, fast learning, and the ability to collaborate across locations with occasional in-person presence.