Part-Time Guest Services PBX Operator – Resort Reservations

Travel + Leisure Co.; Honolulu (HI); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Wish day paid time to volunteer

Job summary

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company. We seek a PBX Phone Operator to deliver warm, attentive service, handle reservations, provide room-rate quotes, and assist guests with inquiries while contributing to memorable vacations.

This role emphasizes professional appearance, strong communication, and the ability to multitask in a fast-paced environment. Benefits and hours reflect a hospitality-focused schedule in Hawaii.

Qualifications

• Professional appearance and a positive, can-do attitude.
• Strong phone etiquette and clear communication.
• Excellent English reading, writing, and speaking skills.
• Ability to solve problems with minimal supervision.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization.
• Basic computer and office skills.

Responsibilities

• Answer incoming calls for the resort, including external and internal lines.
• Provide warm welcomes and friendly guest service.
• Reserve and confirm reservations for individuals and groups.
• Provide guests with room rate quotes.
• Respond quickly and completely to guest inquiries and concerns.

Skills

Professional appearance

Phone etiquette

Excellent English communication

Problem solving w/min supervision

Multitasking in fast-paced env

Attention to detail

Basic computer skills

Job description

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company. We seek a PBX Phone Operator to deliver warm, attentive service, handle reservations, provide room-rate quotes, and assist guests with inquiries while contributing to memorable vacations.

This role emphasizes professional appearance, strong communication, and the ability to multitask in a fast-paced environment. Benefits and hours reflect a hospitality-focused schedule in Hawaii.