Part-Time PBX Operator — High-Volume Calls, Guest Service

Hyatt Hotels Corporation; Austin (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Discounted hotel stays

Wellbeing benefits

Job summary

Hyatt Hotels Corporation, at Miraval Austin Resort and Spa, is seeking a Part Time PBX Operator. You will answer incoming calls, maintain a professional phone presence, and assist guests with information while handling a high call volume.

Candidate should have good typing, customer service experience, and be fluent in English. Training and benefits are provided as part of Hyatt’s employee program.

Qualifications

• 1 year of related experience and/or training preferred but not required.
• Customer service experience required
• Flexible schedule including early mornings and evenings
• Computer experience required; Excel and data entry recommended
• Must read, write and speak English
• Detail-oriented self-starter with good organizational skills
• Ability to manage several applications and high call volume

Responsibilities

• Answer incoming calls to the resort with high accuracy and courtesy

Skills

Customer service

Phone etiquette

Typing

English literacy

Flexible schedule

Education

Related experience preferred

Tools

Excel

Data entry

Job description

Hyatt Hotels Corporation, at Miraval Austin Resort and Spa, is seeking a Part Time PBX Operator. You will answer incoming calls, maintain a professional phone presence, and assist guests with information while handling a high call volume.

Candidate should have good typing, customer service experience, and be fluent in English. Training and benefits are provided as part of Hyatt’s employee program.