Part-Time PBX Operator — Resort Guest Services

Hyatt Hotels Corporation; Texas; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

iAm Days to spend a paid 8 hours

Wellbeing or Tuition Reimbursement up$

Discounted Hyatt hotel nights

Medical, Prescription, Dental and Vis

401K with company match

Generous Paid Time Off

Paid Family Bonding Time and Adoption

Complimentary daily colleague meals

Employee Stock Purchase Plan

Access to resort facilities

Job summary

Hyatt Hotels Corporation is seeking a Part Time PBX Operator at Miraval Austin Resort and Spa. The role involves answering incoming calls, maintaining a professional demeanor, and assisting guests with hotel information.

Strong typing skills and a friendly attitude are essential. Ideal candidates have 1 year of related experience or training, customer service background, and flexibility to work early mornings or late evenings.

Qualifications

• 1 year of related experience and/or training preferred but not required.
• Customer service experience required.
• Flexible schedule availability required, including early morning and late evening on occasion.
• Computer experience required – Excel experience and data entry highly recommended.
• Must be able to read, write and speak English.
• Must be a detailed, self-starter with good organizational skills.
• Must have ability to manage several applications as well as high call volume.

Responsibilities

• Answering incoming calls to the resort and must have good typing skills and a pleasant attitude.
• PBX Operator must work well handling a high volume of calls.
• The PBX Operator should be comfortable and able to answer questions relating to the hotel.

Skills

Customer service

Typing skills

High call volume

English proficiency

Data entry

Organization

Multi-application management

Tools

Excel

Job description

Hyatt Hotels Corporation is seeking a Part Time PBX Operator at Miraval Austin Resort and Spa. The role involves answering incoming calls, maintaining a professional demeanor, and assisting guests with hotel information.

Strong typing skills and a friendly attitude are essential. Ideal candidates have 1 year of related experience or training, customer service background, and flexibility to work early mornings or late evenings.