Part-Time PBX Operator — Elevate Guest Communications

Hyatt; Austin (TX); In loco; USD 22.000 - 32.000; Part-time

Vantaggi offerti da questo lavoro

Wellbeing benefits

Tuition reimbursement

Discounted Hyatt stays

Health Insurance

401K with company match

Paid Time Off

Adoption assistance

Meals onsite

Stock Purchase Plan

Descrizione del lavoro

Hyatt, owner of Miraval Austin Resort and Spa, invites you to join a 30-year iconic brand that values well-being. As a Part Time PBX Operator, you will answer incoming calls for the resort, maintain a welcoming phone demeanor, and help guests with information about services and local attractions.

This role supports a high-volume environment, requires strong typing, English fluency, and the ability to juggle multiple applications.

Competenze

• 1 year of related experience and/or training preferred but not required.
• Customer service experience required.
• Flexible schedule availability required, including early morning and late evening on occasion.
• Computer experience required - Excel experience and data entry highly recommended.
• Must be able to read, write and speak English.
• Must be a detailed, self-starter with good organizational skills.
• Must have ability to manage several applications as well as high call volume.

Mansioni

• Answer incoming calls to the resort in a courteous and professional manner.
• Maintain a high-volume call environment with a pleasant attitude and accurate data entry.
• Assist guests with information about hotel services and local attractions.

Conoscenze

Customer service

Typing

Phone etiquette

Multitasking

English fluency

Strumenti

Excel

Descrizione del lavoro

Hyatt, owner of Miraval Austin Resort and Spa, invites you to join a 30-year iconic brand that values well-being. As a Part Time PBX Operator, you will answer incoming calls for the resort, maintain a welcoming phone demeanor, and help guests with information about services and local attractions.

This role supports a high-volume environment, requires strong typing, English fluency, and the ability to juggle multiple applications.