Part-Time PBX Operator — Calm, Customer-Centric & Flexible

Miraval Resorts & Spas; Austin (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

iAm Days to experience Miraval

Wellbeing or Tuition Reimbursement

Discounted Hyatt hotel nights

Medical, Prescription, Dental and Vis­

401K with company match

Generous Paid Time Off

Paid Family Bonding Time

Complimentary daily colleague meals

Employee Stock Purchase Plan

Job summary

Miraval Austin Resort and Spa is seeking a Part Time PBX Operator to warmly greet guests over the phone and route calls with accuracy.

This role requires solid typing, a pleasant attitude, and the ability to handle a high volume of calls while providing hotel information and assistance.

You will join Hyatt-affiliated benefits and a well-being focused culture, with flexible scheduling, training, and opportunities for personal growth.

Qualifications

• 1 year of related experience preferred but not required
• Customer service experience required
• Flexible schedule availability, including early mornings and late evenings
• Computer experience required – Excel experience and data entry highly recommended
• Must read, write and speak English
• Must be detail-oriented with good organizational skills
• Ability to manage several applications and a high call volume

Responsibilities

• Answer incoming calls to the resort and provide a pleasant phone demeanor
• Route calls to appropriate hotel departments and colleagues
• Provide information on hotel services, amenities and local area
• Maintain accurate call logs and follow-up on requests
• Support guest satisfaction by professional and courteous service

Skills

Customer service

English proficiency

Typing speed

High call volume handling

Tools

Excel

Data entry

Job description

Miraval Austin Resort and Spa is seeking a Part Time PBX Operator to warmly greet guests over the phone and route calls with accuracy.

This role requires solid typing, a pleasant attitude, and the ability to handle a high volume of calls while providing hotel information and assistance.

You will join Hyatt-affiliated benefits and a well-being focused culture, with flexible scheduling, training, and opportunities for personal growth.