PBX Operator Part-Time

Hyatt Hotels Corporation

Austin (TX)

On-site

USD 17,000 - 25,000

Part time

5 days ago
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Benefits offered by this job

Discounted hotel stays
Wellbeing benefits

Job summary

Hyatt Hotels Corporation, at Miraval Austin Resort and Spa, is seeking a Part Time PBX Operator. You will answer incoming calls, maintain a professional phone presence, and assist guests with information while handling a high call volume.

Candidate should have good typing, customer service experience, and be fluent in English. Training and benefits are provided as part of Hyatt’s employee program.

Qualifications

  • 1 year of related experience and/or training preferred but not required.
  • Customer service experience required
  • Flexible schedule including early mornings and evenings
  • Computer experience required; Excel and data entry recommended
  • Must read, write and speak English
  • Detail-oriented self-starter with good organizational skills
  • Ability to manage several applications and high call volume

Responsibilities

  • Answer incoming calls to the resort with high accuracy and courtesy

Skills

Customer service
Phone etiquette
Typing
English literacy
Flexible schedule

Education

Related experience preferred

Tools

Excel
Data entry

Job description

Close Inclusive Collection Job Postings Notification


\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"


How would you like to work for a 30-year iconic brand that is known worldwide for its commitment to well-being?
Imagine an environment where balance, mindfulness, and care aren’t just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you’ll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally.


Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job — it’s a chance to align your career with a life in balance.


If you’re seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Part Time PBX Operator:


This individual is responsible for answering incoming calls to the resort andmust have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operatormustwork wellhandling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.


Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.


Qualifications


  • 1 year of related experience and/or training preferred but not required

  • Customer service experience required

  • Flexible schedule availability required, including early morning and late evening on occasion

  • Computer experience required – Excel experience and data entry highly recommended

  • Must be able to read, write and speak English.

  • Must be a detailed, self-starter with good organizational skills

  • Must have ability to manage several applications as well as high call volume


We offer excellent benefits:



  • iAm Days to spend a paid 8 hours experiencing Miraval, twice per year*

  • Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth*

  • Discounted and Complimentary Hyatt Hotel nights*

  • Medical, Prescription, Dental and Vision Insurance on 30thday of employment*

  • 401K with company match*

  • Generous Paid Time Off program*

  • Paid Family Bonding Time and Adoption Assistance*

  • Complimentary daily colleague meals

  • Employee Stock Purchase Plan*

  • Access to resort facilities including spa services, programs, hiking trails and fitness center


*Exact benefit package is contingent on status


All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


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