Part-Time Patient Services Specialist

Carle; Normal (IL); On-site; USD 24,000 - 39,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative to coordinate daily clinic preparation, check-in/out, and charge posting while delivering a caring patient experience. The role involves managing payments, scheduling, and basic insurance workflows to support smooth clinic operations.

The position requires an Associate's Degree in a related field, basic computer skills, and comfort using office equipment.

Qualifications

• Associate's Degree in a related field or equivalent experience.
• Basic computer skills required to navigate clinic systems.
• General office equipment familiarity and ability to operate standard devices.

Responsibilities

• Coordinate daily clinic preparation activities and patient check-in/out.
• Post charges, manage cash, and handle patient payments and receipts.
• Assist with patient appointment scheduling and patient registration setup.
• Greet patients warmly and verify patient information in a timely manner.
• Communicate with physicians and staff; relay messages accurately.
• Obtain prior authorizations and ensure HIPAA compliance.

Skills

Basic computer skills

Education

Associate's Degree (Related Field)

Job description

Carle Health is seeking a Patient Services Representative to coordinate daily clinic preparation, check-in/out, and charge posting while delivering a caring patient experience. The role involves managing payments, scheduling, and basic insurance workflows to support smooth clinic operations.

The position requires an Associate's Degree in a related field, basic computer skills, and comfort using office equipment.