Clinic Patient Services Navigator

Carle Health; Urbana (IL); On-site; USD 24,000 - 39,000; Full time

Job summary

Carle Health in Urbana, IL is seeking a Patient Services Representative I to coordinate daily clinic preparation, patient check-in/out, charge posting, and cash management. You will also assist with basic appointment scheduling and patient registration, delivering professional service to ensure patient needs are met.

The role requires strong communication, basic insurance knowledge, and competency with a telephone system.

Qualifications

• Associate's degree in a related field is required or equivalent experience.
• Strong basic computer skills and proficient use of general office equipment.

Responsibilities

• Coordinate daily clinic preparation, patient check-in/check-out, and appointment scheduling.
• Process charge postings and manage cash handling.
• Assist with patient registration, messaging, and basic insurance eligibility questions.

Skills

General office equipment

Basic computer skills

Education

Associate's Degree: Related Field

Job description

Carle Health in Urbana, IL is seeking a Patient Services Representative I to coordinate daily clinic preparation, patient check-in/out, charge posting, and cash management. You will also assist with basic appointment scheduling and patient registration, delivering professional service to ensure patient needs are met.

The role requires strong communication, basic insurance knowledge, and competency with a telephone system.