Part-Time Patient Services & Registration Specialist

Penn Medicine, University of Pennsylvania Health System; Lancaster (Lancaster County); On-site; USD 25,000 - 39,000; Part time

Job summary

Penn Medicine is a leading academic medical center dedicated to patient care, research, and education. This part-time role at 3:00pm–11:00pm includes weekends and holiday rotations, and focuses on patient scheduling, registration, insurance verification, and coordination of tests and services.

Ideal candidates will handle high volumes with professionalism, assist in patient communications, and support revenue cycle activities while maintaining compliant documentation and patient privacy.

Qualifications

• 1+ years of clerical, customer service, or administrative support.
• Experience with Epic or similar electronic medical records preferred.
• Strong verbal and written communication.
• Ability to handle high volumes and diverse patient needs.

Responsibilities

• Register and schedule patients and verify insurance.
• Handle inbound and outbound calls with professionalism.
• Coordinate tests and admissions to ensure smooth patient flow.
• Explain co-pays and payment expectations to patients.
• Maintain accurate medical record documentation.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Phone etiquette

Education

H.S. Diploma/GED

Tools

Epic EHR

Job description

Penn Medicine is a leading academic medical center dedicated to patient care, research, and education. This part-time role at 3:00pm–11:00pm includes weekends and holiday rotations, and focuses on patient scheduling, registration, insurance verification, and coordination of tests and services.

Ideal candidates will handle high volumes with professionalism, assist in patient communications, and support revenue cycle activities while maintaining compliant documentation and patient privacy.