Full-Time Patient Access & Scheduling Specialist

Penn Medicine, University of Pennsylvania Health System; Columbia (PA); On-site; USD 42,000 - 52,000; Full time

Job summary

Penn Medicine, University of Pennsylvania Health System in Columbia, PA is seeking a full-time Patient Scheduling and Registration specialist. The role involves complete patient registration, insurance verification, scheduling of tests and coordinating services in a busy clinical setting.

Responsibilities include handling high volumes, supporting patient communications, collecting payments, and ensuring accurate electronic medical record entries under supervision. Day shift business hours apply.

Qualifications

• High school diploma or equivalent (Required).
• One year revenue cycle in a hospital medical office setting or one year administrative data entry experience in a medical facility, health insurance, or business setting (required).
• One year clerical, customer service, or administrative support experience in a highly customer-oriented organization (required).
• One year experience with basic keyboarding and PC use (required).
• Epic or equivalent Electronic Medical Record experience (preferred).
• Registration, insurance validation, and understanding of compliance guidelines (preferred).

Responsibilities

• Register patients for appointments and walk-ins, including check-in and scheduling.
• Perform complete patient registration and verify insurance coverage.
• Communicate with patients and providers, including inbound/outbound calls.
• Assist with patient financial clearance and collect patient obligations.
• Verify and release orders in electronic health records and coordinate referrals.

Skills

Registration

Insurance verification

Scheduling

Customer service

Education

H.S. Diploma/GED

Tools

Epic EMR

Job description

Penn Medicine, University of Pennsylvania Health System in Columbia, PA is seeking a full-time Patient Scheduling and Registration specialist. The role involves complete patient registration, insurance verification, scheduling of tests and coordinating services in a busy clinical setting.

Responsibilities include handling high volumes, supporting patient communications, collecting payments, and ensuring accurate electronic medical record entries under supervision. Day shift business hours apply.