Part-Time Patient Services Coordinator (Medical Front Desk)

Frontier Health and Wellness; False Pass (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

Frontier Health and Wellness is seeking an Administrative Specialist: Patient Services to serve as the primary contact for patients, providers, and internal team members. This role supports scheduling, patient communication, payment collection, records follow-up, and coordination of appointment-related needs.

The position requires professionalism, confidentiality, and strong organization in a busy healthcare environment.

Qualifications

• High school diploma or GED required.
• Prior administrative, medical office, customer service, scheduling, or healthcare experience preferred.
• Experience handling confidential information preferred.

Responsibilities

• Welcome patients with a professional, front-office experience.
• Answer phones, route calls promptly and address basic requests.
• Schedule follow-up appointments and assist with related communication.
• Collect patient payments per procedures and policies.
• Maintain accurate documentation in scheduling, billing, and EHR systems.
• Protect patient privacy and HIPAA compliance.

Skills

Time management

Communication skills

Customer service

Attention to detail

Organization

Teamwork

Professionalism

HIPAA/privacy knowledge

Microsoft Office

Education

High school diploma or GED

Tools

EHR software

Billing software

Job description

Frontier Health and Wellness is seeking an Administrative Specialist: Patient Services to serve as the primary contact for patients, providers, and internal team members. This role supports scheduling, patient communication, payment collection, records follow-up, and coordination of appointment-related needs.

The position requires professionalism, confidentiality, and strong organization in a busy healthcare environment.