Part-Time Medical Front Desk Coordinator

Heartland Women's Health; United States; On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health, Dental, and Vision Insurance

HSA and FSA options

401k with company match

Life and Disability Insurance

Paid holidays & PTO

Job summary

Heartland Women’s Healthcare is seeking an Administrative Coordinator to join our front desk team. This part-time role (2-3 days/week) involves greeting patients, handling check-ins, collecting co-pays, processing paperwork, and scheduling appointments.

You will keep patient records organized, answer questions, and ensure a welcoming environment in our medical office. Prior medical office experience and strong organization are preferred.

Qualifications

• High school diploma or equivalent.
• Certificate program in medical field preferred.
• 1+ years of experience as administrative assistant or in a relevant role.
• Familiar with medical terminology and healthcare environment.
• Excellent organizational and time management skills.
• Punctuality and reliable attendance required.

Responsibilities

• Greet patients and visitors at check-in promptly and courteously.
• Schedule appointments in person or by phone to optimize provider time.
• Keep appointments on schedule by notifying providers of arrivals and delays.
• Maintain a welcoming reception area and answer patient questions.
• Maintain patient records by filing and retrieving information.
• Update and collect patient financial information and co-pays.
• Process patient information packets and required forms (HIPAA, consent, etc.).
• Record and collect charges, and manage third-party claims.
• Manage office inventory and equipment, order supplies, and coordinate repairs.
• Assist patients in distress and protect patient confidentiality.
• Support office operations by following policies and contributing to team results.

Skills

Organizational skills

Time management

Punctuality

Customer service

Education

High school diploma

Medical field certificate

Job description

Heartland Women’s Healthcare is seeking an Administrative Coordinator to join our front desk team. This part-time role (2-3 days/week) involves greeting patients, handling check-ins, collecting co-pays, processing paperwork, and scheduling appointments.

You will keep patient records organized, answer questions, and ensure a welcoming environment in our medical office. Prior medical office experience and strong organization are preferred.