Medical Front Desk & Patient Care Coordinator

Panoramic Health; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Panoramic Health is seeking a Front Office Support Specialist to provide exceptional patient care and daily clinical support in a busy medical practice.

Responsibilities include patient check-in/out, appointment scheduling, insurance verification, and EMR management. The role requires strong organizational and communication skills, with emphasis on HIPAA compliance and teamwork in a fast-paced environment.

Qualifications

• High School diploma or GED; one year clinical experience preferred.
• Broad understanding of clinical operations and physician office practice.
• Computer skills in MS Office Suite, PMD soft, Athenahealth and other applications/systems preferred.

Responsibilities

• Checking patients in and out
• Scheduling patient appointments in person and over the phone
• Answering phone calls swiftly, and taking accurate messages
• Collecting and verifying patient insurance information
• Collecting patient demographic information
• Collecting and posting payments
• Managing electronic medical records
• Facilitating correspondence between healthcare organizations
• Review and complete inbox tasks daily
• Respond to patient concerns in accordance with established policies and standards
• Maintain cleanliness and supply inventory in lobby and work areas
• Scan medical records and patient documents
• Manual data entry
• Complies with all OSHA and HIPAA policies along with all policies and procedures established by FKP
• Demonstrates behavior that is professional and commensurate with the position and is in accordance with FKP Core Values and Standards of Behaviors
• Maintains strict patient and employee confidentiality
• Attends all mandatory staff meetings
• Other routine duties as assigned

Skills

Communication skills

Teamwork

Organizational skills

Attention to detail

Customer service

Multitasking

Education

High School diploma or GED

Tools

MS Office Suite

Athenahealth

Job description

Panoramic Health is seeking a Front Office Support Specialist to provide exceptional patient care and daily clinical support in a busy medical practice.

Responsibilities include patient check-in/out, appointment scheduling, insurance verification, and EMR management. The role requires strong organizational and communication skills, with emphasis on HIPAA compliance and teamwork in a fast-paced environment.