Front Desk & Patient Care Coordinator

Capital Health (US)

Lawrenceville (NJ)

On-site

USD 47,000 - 61,000

Full time

18 hours ago
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Benefits offered by this job

Medical Plan
Dental Plan
Vision Plan
Paid Time Off
Retirement Plan
Flex Spending Account

Job summary

Capital Health Medical Group seeks a full-time front desk/registration professional to ensure smooth patient flow. You will greet patients, verify demographics and insurance, collect co-pays, and coordinate with clinical staff to keep schedules on track.

Daily tasks include patient check-in/out, updating records, handling referrals, and ensuring privacy standards. The role requires strong communication and organizational skills within a busy clinic setting.

Qualifications

  • Education: High School or equivalent.
  • Experience: Three years related experience in medical office or hospital setting. Prior experience with electronic health record preferred.
  • Knowledge of HIPAA and patient privacy practices; proficient with Microsoft Word and Outlook.

Responsibilities

  • Works independently to assure prompt patient service both on telephone and at front desk.
  • Oversees registration and checkout process and handling of electronic medical records to assure efficient flow of patients through office.
  • Handles patient problems/complaints promptly; routes to Director/Manager as needed.
  • Answers telephones promptly and routes calls to appropriate area/individual.
  • Prepares for day, checks eligibility and phone reports, and prepares patient charts.

Skills

Medical terminology
ICD-10 knowledge
CPT coding
Verbal communication
Interpersonal skills
Organizational skills
Microsoft Office

Education

High School diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Capital Health Medical Group seeks a full-time front desk/registration professional to ensure smooth patient flow. You will greet patients, verify demographics and insurance, collect co-pays, and coordinate with clinical staff to keep schedules on track.

Daily tasks include patient check-in/out, updating records, handling referrals, and ensuring privacy standards. The role requires strong communication and organizational skills within a busy clinic setting.

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