Front Desk & Patient Care Coordinator

Capital Health (US); Lawrenceville (NJ); On-site; USD 47,000 - 61,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Time Off

Retirement Plan

Flex Spending Account

Job summary

Capital Health Medical Group seeks a full-time front desk/registration professional to ensure smooth patient flow. You will greet patients, verify demographics and insurance, collect co-pays, and coordinate with clinical staff to keep schedules on track.

Daily tasks include patient check-in/out, updating records, handling referrals, and ensuring privacy standards. The role requires strong communication and organizational skills within a busy clinic setting.

Qualifications

• Education: High School or equivalent.
• Experience: Three years related experience in medical office or hospital setting. Prior experience with electronic health record preferred.
• Knowledge of HIPAA and patient privacy practices; proficient with Microsoft Word and Outlook.

Responsibilities

• Works independently to assure prompt patient service both on telephone and at front desk.
• Oversees registration and checkout process and handling of electronic medical records to assure efficient flow of patients through office.
• Handles patient problems/complaints promptly; routes to Director/Manager as needed.
• Answers telephones promptly and routes calls to appropriate area/individual.
• Prepares for day, checks eligibility and phone reports, and prepares patient charts.

Skills

Medical terminology

ICD-10 knowledge

CPT coding

Verbal communication

Interpersonal skills

Organizational skills

Microsoft Office

Education

High School diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Capital Health Medical Group seeks a full-time front desk/registration professional to ensure smooth patient flow. You will greet patients, verify demographics and insurance, collect co-pays, and coordinate with clinical staff to keep schedules on track.

Daily tasks include patient check-in/out, updating records, handling referrals, and ensuring privacy standards. The role requires strong communication and organizational skills within a busy clinic setting.