Part-Time Patient Care Coordinator – Smooth Patient Flow

MLM Hearing, LLC; Marshfield (WI); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

401(k) with matching

Employee discounts

Job summary

The Hearing House by Beltone in Marshfield, WI seeks a Part Time Patient Care Coordinator to welcome patients, manage the office, and support operations. You will handle scheduling, insurance verification, records, and marketing efforts while delivering exceptional patient service.

The ideal candidate has extensive medical office management experience, strong organizational and communication skills, and a genuine passion for helping patients on their journey to better hearing health.

Qualifications

• Minimum 10 years of medical office management experience.
• Front desk experience in hearing industry preferred.
• High school diploma or GED required.

Responsibilities

• Provide first contact for patients scheduling appointments.
• Screen calls, identify better hearing candidates and facilitate service.
• Schedule and confirm appointments, conduct retention calls.
• Coordinate provider schedules and ensure smooth patient care.
• Check in/out patients, collect payments, and track revenue.
• Maintain daily/weekly/monthly reports and respond to home office requests.
• Open/close the office daily and maintain reception area.
• Train and support other location front office staff.

Skills

Interpersonal skills

Oral communication

Written communication

Customer service

Organizational skills

Multitasking

Detail oriented

Accounting basics

Front desk experience

Hearing industry exposure

Education

High school diploma

GED

Hearing industry front desk experience

Tools

Microsoft Word

Database software

Accounting software

Job description

The Hearing House by Beltone in Marshfield, WI seeks a Part Time Patient Care Coordinator to welcome patients, manage the office, and support operations. You will handle scheduling, insurance verification, records, and marketing efforts while delivering exceptional patient service.

The ideal candidate has extensive medical office management experience, strong organizational and communication skills, and a genuine passion for helping patients on their journey to better hearing health.