Part-Time Patient Access Specialist I: Registration & Billing

Presbyterian System Services; United States; On-site; USD 23,000 - 33,000; Part time

Job summary

Presbyterian Hospital in Albuquerque, NM is hiring a Part-time Patient Access Advocate I to support on-site registration at the time of service. You will verify demographic data, insurance eligibility, and collect co-pays and balances while ensuring accurate, compliant data entry in the ADT system.

The role emphasizes delivering excellent patient service, guiding patients through the admission process, and maintaining clear communication with care teams and billing staff.

Qualifications

• High school diploma or GED required.
• 6 months experience in healthcare setting or 1 year customer service background.
• Pass 2 week Patient Access Academy with a passing score of 85% or higher (within 6 mos of start).
• CHAA, CHAM or other industry equivalent certification preferred
• Basic understanding of insurance and billing codes (DRG, ICD-10, CPT, HCPCS) preferred
• Requires basic understanding of registration and healthcare procedures.

Responsibilities

• Register patients and collect demographic and financial information for accounts.
• Verify insurance eligibility and benefits.
• Educate patients on insurance benefits and liabilities.
• Ensure accounts are financially cleared at time of service.
• Resolve patient concerns and de-escalate when needed.
• Maintain accurate documentation in the ADT system.

Skills

Customer service

Communication skills

Keyboarding

Conflict resolution

Attention to detail

Education

High school diploma/GED

CHAA/CHAM certification preferred

Tools

ADT system

Job description

Presbyterian Hospital in Albuquerque, NM is hiring a Part-time Patient Access Advocate I to support on-site registration at the time of service. You will verify demographic data, insurance eligibility, and collect co-pays and balances while ensuring accurate, compliant data entry in the ADT system.

The role emphasizes delivering excellent patient service, guiding patients through the admission process, and maintaining clear communication with care teams and billing staff.