Patient Access Advocate II: Registration & Insurance Expert

Presbyterian Healthcare Services; Albuquerque (NM); Sur place; USD 23 000 - 34 000; Plein temps

Résumé du poste

Presbyterian Healthcare Services in Albuquerque is hiring a Patient Access Advocate II. This role registers patients, verifies insurance, collects balances, and guides patients through financial options while ensuring compliant data in the ADT system.

Candidates should have strong communication and analytical skills, be versed in CMS guidelines, and demonstrate customer service excellence in a fast-paced hospital setting.

Qualifications

• High school diploma or GED required.
• 1 year of work experience in Patient Access/billing.
• Understanding of insurance and financial processing.

Responsabilités

• Register patient accounts at date of service with accurate data.
• Verify insurance eligibility and benefits for CMS guidelines.
• Collect patient liabilities and educate on financial assistance.
• Maintain accurate documentation in the system of record.
• Provide exceptional patient experience using CARES tools.
• Escalate issues to supervisor when needed.

Connaissances

Customer service

Communication skills

Analytical thinking

Problem solving

Keyboarding

Formation

High school diploma or GED

Outils

EPIC ADT system

Microsoft Office

Description du poste

Presbyterian Healthcare Services in Albuquerque is hiring a Patient Access Advocate II. This role registers patients, verifies insurance, collects balances, and guides patients through financial options while ensuring compliant data in the ADT system.

Candidates should have strong communication and analytical skills, be versed in CMS guidelines, and demonstrate customer service excellence in a fast-paced hospital setting.