Part-Time Patient Access Specialist - Front Desk

CO39 St. Lukes Hospital; Harleysville (PA); On-site; USD 25,000 - 33,000; Part time

Job summary

St. Luke's University Health Network is seeking a Part-Time Patient Access Representative to manage patient registration in outpatient and Emergency Department settings.

This role involves identifying patients, transcribing orders, verifying insurances, handling cash collections, and coordinating with clinical and revenue cycle teams to ensure a seamless patient experience. The position requires strong customer service, keyboarding skills, and knowledge of medical terminology; Epic experience is

Qualifications

• Education: High school graduate or equivalent required.
• Certificate/Degree in health care related field preferred.
• Experience in customer service and medical administrative tasks is expected.

Responsibilities

• Identify and validate patient information in hospital information systems.
• Assist with registration—demographics, contact info, diagnoses, insurance and guarantor verification.
• Verify insurance eligibility and process real-time pre-certifications as needed.
• Explain hospital policies and guide patients through the registration process.
• Collaborate with clinical departments and revenue cycle teams to ensure smooth patient flow.

Skills

Customer service

Interpersonal skills

Typing

Medical terminology

Insurance knowledge

Education

High school diploma or equivalent

Tools

Epic EMR

Job description

St. Luke's University Health Network is seeking a Part-Time Patient Access Representative to manage patient registration in outpatient and Emergency Department settings.

This role involves identifying patients, transcribing orders, verifying insurances, handling cash collections, and coordinating with clinical and revenue cycle teams to ensure a seamless patient experience. The position requires strong customer service, keyboarding skills, and knowledge of medical terminology; Epic experience is