Part Time Patient Access - Phone Scheduling Representative

Elevate ENT Partners; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Elevate ENT Partners is seeking a Tech-savvy Medical Scheduler in Houston to support our Otolaryngology practice. You will manage the online appointment system, answer patient inquiries, and assist with check-in and registration.

Responsibilities include scheduling and confirming appointments, collecting patient information, and maintaining accurate records. You will handle inquiries via phone and email with a focus on compassionate service and attention to detail.

Qualifications

• Excellent communication skills and a professional demeanor.
• Strong attention to detail and accuracy in data entry.
• Experience using electronic medical records and scheduling software.

Responsibilities

• Schedule and confirm patient appointments, coordinating with providers.
• Assist with patient check-in and registration and collect required information.
• Respond to patient inquiries by phone and email, delivering excellent customer service.

Skills

Communication

Attention to detail

EMR knowledge

Education

High school graduate or equivalent

One year of related experience

Tools

EMR software

Scheduling software

Job description

We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for supporting our patients with the online appointment system, answering patient inquiries, and assisting with patient check-in and registration.

Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.

To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!

Required Education And Experience

• High school graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.