Part-Time Patient Access & Front Desk Specialist

PT Solutions

Cherry Hill Township (NJ)

On-site

USD 25,000 - 28,000

Part time

33 hours ago
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Benefits offered by this job

Competitive pay with incentives
Professional development opportunities
Career progression within a nationwide
PTO and Sick Leave/EIB accrual
Endurance race entry fee reimbursement

Job summary

PT Solutions is seeking a part-time Patient Access Coordinator in New Jersey to welcome patients, manage check-in/check-out, verify information, and schedule follow-up appointments. You’ll handle payments, explain financial responsibilities, and maintain precise daily records while supporting phones, referrals, and EMR documentation with a friendly, professional attitude.

You will collaborate with therapists and care teams, ensuring HIPAA compliance and accurate workflows.

Qualifications

  • Strong communication and customer service skills.
  • Ability to multitask and prioritize effectively in a busy clinic environment.
  • High level of accuracy and attention to detail.
  • Ability to collect payments and discuss financial responsibility confidently.
  • Proficiency in Microsoft Office and comfort using multiple software systems.
  • Professional, empathetic, and patient-centered approach.
  • Ability to follow workflows, protocols, and compliance requirements.
  • Strong problem-solving and conflict-resolution skills.
  • Ability to work independently and as part of a team.

Responsibilities

  • Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
  • Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
  • Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
  • Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
  • Ensure compliance with HIPAA, insurance processes, and accurate documentation standards.
  • Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.
  • Assist with clinic operations, special projects, and provide coverage support as needed.

Skills

Communication
Multitasking
Attention to detail
Payments handling
MS Office
Empathetic service
Follow workflows
Problem solving
Teamwork

Education

High School or GED

Tools

EMR systems
Scheduling platforms

Job description

PT Solutions is seeking a part-time Patient Access Coordinator in New Jersey to welcome patients, manage check-in/check-out, verify information, and schedule follow-up appointments. You’ll handle payments, explain financial responsibilities, and maintain precise daily records while supporting phones, referrals, and EMR documentation with a friendly, professional attitude.

You will collaborate with therapists and care teams, ensuring HIPAA compliance and accurate workflows.

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