Part-Time Operations Coordinator — ESOP & Office Ops

Winter-Dent & Company; Jefferson City (MO); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

ESOP

Life insurance

Long-term care

Disability insurance

401(k) employer contribution

Health insurance

PTO

Job summary

Winter-Dent & Company is seeking a part-time Operations Coordinator to support internal operations for a 100% employee-owned agency. The role focuses on technology support, scheduling, and process improvements, working closely with the client-facing team to streamline workflows and maintain confidentiality.

You will engage in equipment tracking, office operations, and quality control initiatives while supporting a collaborative, customer-first environment that values proactive problem solving

Qualifications

• Experience in roles requiring multi-tasking, detail orientation, and confidentiality.
• Proven ability to communicate effectively and build relationships.
• Comfortable working independently and as part of a team.

Responsibilities

• Provide day-to-day technical support and assist with new technology implementation.
• Manage carrier logins, EPIC downloads, system communications, and related troubleshooting.
• Communicate EPIC outages, coding updates, reminders, and other system-related information.
• Maintain equipment inventory, asset tagging, and ongoing tracking.
• Support building maintenance needs in collaboration with the Front Desk Coordinator.
• Manage policy downloads and items in suspense.
• Support workforce scheduling, office closures, holidays, summer Fridays, events, and related communications.
• Assist with developing and maintaining client feedback mechanisms.
• Create and distribute quarterly continuing education opportunities.
• Provide miscellaneous administrative and operational support as needed.

Skills

Multi-tasking

Attention to detail

Organization

Confidentiality

Communication

De-escalation

Initiative

Independent work

Team player

Job description

Winter-Dent & Company is seeking a part-time Operations Coordinator to support internal operations for a 100% employee-owned agency. The role focuses on technology support, scheduling, and process improvements, working closely with the client-facing team to streamline workflows and maintain confidentiality.

You will engage in equipment tracking, office operations, and quality control initiatives while supporting a collaborative, customer-first environment that values proactive problem solving