Full-Time Operations & Projects Coordinator

POWERGROUP Resources; City of Norwich (NY); On-site; USD 42,000 - 53,000; Full time

Job summary

Office Works is seeking an organized Operations Coordinator to support our growing business services team. This role blends administrative responsibilities with client service, quoting, purchasing, billing support, and project coordination.

The ideal candidate does not need to be an IT technician but should be comfortable learning technical terminology and translating technical information into clear, professional client-facing proposals and communications. This is not a basic clerical position.

Qualifications

• Prior experience in office administration or operations coordination.
• Ability to translate technical information into client-facing proposals.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft 365 apps including Outlook, Word, Excel, and Teams.
• Legally eligible to work in Canada.

Responsibilities

• Administrative & Operational Support: manage calls, emails, and service requests.
• Quoting & Proposal Coordination: prepare client-facing quotes and proposals.
• Billing & Contract Administration: support recurring billing and invoicing processes.
• Project Coordination: track timelines, milestones, and communications.
• Client Communication & Customer Service: provide professional updates to clients.

Skills

Highly organized

Professional communicator

Self-motivated

Independent worker

Strong initiative

Tools

Microsoft 365

Job description

Office Works is seeking an organized Operations Coordinator to support our growing business services team. This role blends administrative responsibilities with client service, quoting, purchasing, billing support, and project coordination.

The ideal candidate does not need to be an IT technician but should be comfortable learning technical terminology and translating technical information into clear, professional client-facing proposals and communications. This is not a basic clerical position.