Part-Time Onsite Event Coordinator - Fundraising Tech

Social Solutions Global; Columbus (OH); On-site; USD 29,000 - 40,000; Part time

Job summary

Bonterra is seeking on-site event support staff to assist at client events across multiple markets. This part-time, seasonal role requires travel within a 125-mile radius of your home market and hands-on support using OneCause technology on laptops and iPads.

You will work with Event Managers and Onsite Support to ensure smooth execution, troubleshoot in real time, and help maximize event revenue while delivering exceptional customer service.

Qualifications

• 2+ years of in-person customer service experience.
• Comfortable using intuitive web-based software as well as smartphone technology (iPhone and Android).
• Basic knowledge of setting up and troubleshooting hardware (iPads/laptops/smartphones).
• Exceptional communication skills, not limited to but including written, interpersonal, and public speaking.
• Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment.
• High level of initiative.

Responsibilities

• Support the successful execution of customer events through on-site management of OneCause technology.
• Work with OneCause staff including Event Managers, Onsite Support, and Support Staff.
• Help manage OneCause technology including OneCause proprietary software, laptops, and iPads.
• Assist Event Manager with assigned OneCause-related client expectations.
• Assist Event Managers in navigating and troubleshooting our software in real time.
• Review all client auction and guest data and make appropriate changes where necessary.
• Work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices.

Skills

Customer service

Communication

Public speaking

Organizational skills

Tech literacy

Tools

iPad

Laptop

Smartphone

Job description

Bonterra is seeking on-site event support staff to assist at client events across multiple markets. This part-time, seasonal role requires travel within a 125-mile radius of your home market and hands-on support using OneCause technology on laptops and iPads.

You will work with Event Managers and Onsite Support to ensure smooth execution, troubleshoot in real time, and help maximize event revenue while delivering exceptional customer service.