Onsite Event Manager - Fundraising Tech & Training Lead

Social Solutions Global; Michigan; On-site; USD 41,000 - 45,000; Part time

Job summary

Bonterra's OneCause on-site events team is seeking a part-time, seasonal staffer to support client events across multiple U.S. markets. This is a fully on-site role with travel within a 125-mile radius of your home market and long event days.

You will manage OneCause technology, train clients and staff, and ensure software runs smoothly to maximize event revenue. Prior event, non-profit, or fundraising experience is a plus.

Qualifications

• 2+ years of in-person customer service experience.
• Experience with web-based software and basic setup/troubleshooting.
• Comfortable using smartphones and hardware (iPhone, Android, iPads, laptops).
• Exceptional communication across written, interpersonal and public speaking.
• Highly organized with the ability to meet multiple deadlines.
• Event, non-profit, or fundraising experience preferred.

Responsibilities

• Support the successful execution of customer events through on-site management of OneCause technology.
• Manage OneCause staff including Assistant Event Managers and Onsite Support Staff.
• Setup and manage the OneCause technology including OneCause proprietary software, laptops, and iPads.
• Manage and resolve all OneCause-related client expectations.
• Provide on-site software training to the client, client's staff, volunteers, and guests.
• Review all client auction and guest data and make appropriate changes where necessary.
• Work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices.
• Able to comfortably navigate and troubleshoot our software.

Skills

In-person customer service

Web-based software troubleshooting

Smartphone & hardware proficiency

Communication skills

Organization & deadlines

Non-profit fundraising experience

Job description

Bonterra's OneCause on-site events team is seeking a part-time, seasonal staffer to support client events across multiple U.S. markets. This is a fully on-site role with travel within a 125-mile radius of your home market and long event days.

You will manage OneCause technology, train clients and staff, and ensure software runs smoothly to maximize event revenue. Prior event, non-profit, or fundraising experience is a plus.