Onsite Event Manager (Part-Time) - Fundraising Tech

Social Solutions Global; Boston (MA); On-site; USD 23,000 - 29,000; Part time

Job summary

Bonterra is seeking on-site support staff for on-site events across multiple markets. This part-time, seasonal role requires travel within a 125-mile radius of the home market and complete on-site attendance for long event days (10–12 hours).

Candidates must be located near one of the listed markets to be considered. Responsibilities include managing OneCause technology on-site, coordinating with Event Managers and staff, and ensuring the software is fully utilized to maximize event revenue.

Qualifications

• 2+ years of in-person customer service experience.
• Comfortable using web-based software and mobile devices (iPhone/Android).
• Basic knowledge of setting up and troubleshooting hardware (iPads/laptops/smartphones).
• Exceptional communication, including written and verbal.
• Highly organized with the ability to meet multiple deadlines.

Responsibilities

• Support the successful execution of customer events through on-site management of OneCause technology.
• Work with OneCause staff including Event Managers, Onsite Support, and Support Staff.
• Help manage OneCause technology including OneCause software, laptops, and iPads.
• Assist Event Manager with client expectations related to OneCause.
• Assist Event Managers in navigating and troubleshooting our software in real time.
• Review client auction and guest data and make appropriate changes.

Skills

Customer service

Communication

Organization

Job description

Bonterra is seeking on-site support staff for on-site events across multiple markets. This part-time, seasonal role requires travel within a 125-mile radius of the home market and complete on-site attendance for long event days (10–12 hours).

Candidates must be located near one of the listed markets to be considered. Responsibilities include managing OneCause technology on-site, coordinating with Event Managers and staff, and ensuring the software is fully utilized to maximize event revenue.