Part-Time Office Assistant & Customer Service

Pasona N A, Inc.; Irvine (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

Pasona N A, Inc. is seeking a reliable Part-Time Customer Service & Office Assistant to support our retail shop and online sales operations in Orange County.

The role handles customer inquiries, order fulfillment, invoicing, and general office administration. You will work 4 days per week from 9:00 to 14:00, handling customer interactions in person, by phone, and via email, and assisting with packing, shipping, and QuickBooks invoicing.

Qualifications

• Strong English communication skills.
• Previous customer service or administrative experience preferred.
• Basic computer proficiency, including email and data entry.
• QuickBooks experience preferred.
• Ability to pack and handle merchandise for shipment.

Responsibilities

• Provide customer service in person, by phone, and via email.
• Assist customers at the retail shop.
• Process and fulfill online and in-store orders.
• Pack and ship products accurately and efficiently.
• Prepare and issue invoices using QuickBooks.
• Perform data entry, filing, and other general administrative duties.
• Assist with other operational tasks as needed.

Skills

English communication

Customer service

Data entry

Basic computer skills

Tools

QuickBooks

Job description

Title: Office Assistant/Customer Service

Location: Orange County

Working Hour: 9:00-14:00 (M-Th) 4 days/Week

Salary: $20/Hr

Position Summary:

We are seeking a reliable and customer-focused Part-Time Customer Service & Office Assistant to support our retail shop and online sales operations. This position handles customer inquiries, order fulfillment, invoicing, and general office administration.

Key Responsibilities:

• Provide customer service in person, by phone, and via email
• Assist customers at the retail shop
• Process and fulfill online and in-store orders
• Pack and ship products accurately and efficiently
• Prepare and issue invoices using QuickBooks
• Perform data entry, filing, and other general administrative duties
• Assist with other operational tasks as needed

Qualifications:

• Strong English communication skills
• Previous customer service or administrative experience preferred
• Basic computer proficiency, including email and data entry
• QuickBooks experience preferred
• Ability to pack and handle merchandise for shipment

Schedule: