Administrative Assistant

Vaco; Lake Forest (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

Vaco in Foothill Ranch, CA is seeking an Administrative Assistant / Customer Support Coordinator to serve as the primary contact for customers and internal teams. The role combines daily administrative tasks with proactive customer service in a fast-paced environment.

The ideal candidate will be organized, detail-oriented, and capable of handling multiple responsibilities such as data entry, invoicing support, order processing, and scheduling.

Qualifications

• Experience in administrative tasks and customer support.
• Strong organizational skills and attention to detail.
• Excellent communication and time management.

Responsibilities

• Serve as the first point of contact for customer inquiries via calls and emails.
• Provide professional and timely customer support, routing issues as needed.
• Support day-to-day administrative tasks including data entry, filing, and document management.
• Assist with order processing, tracking, and follow-ups to ensure timely delivery.
• Coordinate with internal teams such as operations, sales, and accounting.
• Maintain accurate records in company systems and databases.
• Assist with scheduling, calendar coordination, and general office operations.

Skills

Customer service

Administrative support

Data entry

Job description

Position Overview We are partnering with a well-established company in Foothill Ranch that is seeking a reliable and detail-oriented Administrative Assistant / Customer Support Coordinator. This role will serve as a key point of contact for both customers and internal teams, supporting day-to-day administrative operations while ensuring a high level of customer service.

This is a great opportunity for someone who enjoys wearing multiple hats, thrives in a fast-paced environment, and takes pride in staying organized and proactive.

Key Responsibilities

• Serve as the first point of contact for incoming calls, emails, and customer inquiries
• Provide professional and timely customer support, resolving issues or routing appropriately
• Support day-to-day administrative tasks including data entry, filing, and document management
• Assist with order processing, tracking, and follow-ups to ensure timely delivery
• Coordinate with internal teams such as operations, sales, and accounting
• Maintain accurate records in company systems and databases
• Help prepare reports, spreadsheets, and general correspondence
• Support scheduling, calendar coordination, and office operations as needed
• Assist with invoicing, basic AR/AP support, or