Part-Time Night Auditor: Smooth Overnight Guest Services

Stonebridge; Houston (TX); Sur place; USD 18 000 - 19 000; Temps partiel

Avantages offerts par ce poste

Medical, dental, vision

401(k) matching

PTO

Wellness support

Life and disability coverage

Tuition aid

Travel and lodging perks

Résumé du poste

Stonebridge is hiring a Night Auditor in Houston for overnight coverage. You will balance nightly revenues, perform bookkeeping tasks, and assist guests with check-ins/check-outs while maintaining guest service standards.

The role requires basic bookkeeping, strong communication, and ability to work with minimal supervision, including weekends and holidays. Reports to the Assistant General Manager and offers comprehensive hotel benefits.

Qualifications

• Experience in hospitality or customer service preferred.
• Proficiency in basic bookkeeping and balancing transactions.
• Strong written and verbal communication skills.
• Familiarity with property management systems and office software.
• Excellent customer service and problem solving abilities.
• Ability to work independently with minimal supervision.
• Detail oriented with solid organizational skills.

Responsabilités

• Greet, register and assign rooms to guests.
• Verify payment methods and process authorizations.
• Maintain records of room availability and guest accounts.
• Balance daily receipts and perform income audits.
• Assist guests with check-out and resolve discrepancies.
• Answer calls and direct inquiries as needed.
• Coordinate with overnight staff to resolve issues.
• Make and confirm reservations with accurate data entry.
• Provide information on services and local attractions.
• Document guest feedback and escalate to management.
• Perform nightly bucket checks and ensure security.
• Support overall overnight operations and safety.

Connaissances

Hospitality experience

Bookkeeping basics

Communication skills

Property management systems

Customer service

Independent work

Attention to detail

Outils

Office software

Description du poste

Stonebridge is hiring a Night Auditor in Houston for overnight coverage. You will balance nightly revenues, perform bookkeeping tasks, and assist guests with check-ins/check-outs while maintaining guest service standards.

The role requires basic bookkeeping, strong communication, and ability to work with minimal supervision, including weekends and holidays. Reports to the Assistant General Manager and offers comprehensive hotel benefits.