Night Auditor & Front Desk (Overnight) – PTO & 401(k)

Stonebridge Hospitality Management; Houston (TX); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401(k) matching

Wellness support

Life/disability coverage

Travel perks

Job summary

Stonebridge Hospitality Management in Houston, TX is seeking a Night Auditor to manage overnight operations, balance revenues, perform bookkeeping, and deliver guest services during the night shift.

You will greet and register guests, verify payments, maintain room availability and guest accounts in the PMS, balance daily receipts, assist with check-out, answer inquiries, coordinate with housekeeping, and ensure security and data accuracy.

Qualifications

• Previous hospitality or customer service experience preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Proficient in using property management systems and office software.
• Excellent customer service and problem-solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Maintain accurate records of room availability and guest accounts using the property management system.
• Balance daily receipts and revenues, conducting income audits on posted revenues.
• Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
• Answer phone calls promptly, directing inquiries or addressing guest needs.
• Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
• Make and confirm reservations, ensuring accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Document guest feedback and elevate issues to management when necessary.
• Perform nightly “bucket checks” to ensure compliance with hotel standards.
• Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.

Skills

Customer service

Bookkeeping

Communication

PMS software

Independent work

Detail oriented

Tools

Property management system

Office software

Job description

Stonebridge Hospitality Management in Houston, TX is seeking a Night Auditor to manage overnight operations, balance revenues, perform bookkeeping, and deliver guest services during the night shift.

You will greet and register guests, verify payments, maintain room availability and guest accounts in the PMS, balance daily receipts, assist with check-out, answer inquiries, coordinate with housekeeping, and ensure security and data accuracy.