Part Time Night Auditor

Innvite Hospitality; Dublin (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Innvite Hospitality is seeking a Front Desk Associate to manage guest check-in/check-out, PMS operations, and ensure a hospitable front desk experience in a busy hotel environment.

The role requires fluent English communication, basic math, and strong multi-tasking abilities; a neat, professional uniform is expected, with flexible shifts including nights.

Qualifications

• Fluent verbal and written English; Spanish preferred.
• Basic math skills and good handwriting.
• Proficient computer skills and typing; 10-key calculator experience.
• Ability to work independently with minimal supervision.
• Strong customer service and hospitable demeanor.
• Ability to multitask and handle high-stress front desk situations.

Responsibilities

• Guest check-in & check-out according to hotel standards.
• PMS operations and accurate cash handling.
• Switchboard operation and telephone etiquette.
• Reservations, group blocks, and upsell of guest rooms.
• Assist with administrative duties as needed by management.
• Maintain a neat, clean front desk area and lobby daily.
• Follow policies in the employee handbook; project a professional attitude.
• Night audit basics and light accounting tasks.

Skills

Verbal & Written English

Basic Math

Handwriting

Computer skills

10-key calculator

Customer service

Independent work

Multitasking

Night audit skills

Job description

Required Tasks: According to Hotel Standards:

• Guest Check-in & Check-out
• PMS Operations
• Cash Handling & Credit Card Transactions
• Switchboard Operation and Telephone Etiquette
• Front Office Emergency/Security Procedures
• Reservations-Guest Rooms and Meeting Rooms
• Assist with Administrative Duties as assigned by Management
• Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
• Minor Decision Making
• Take Group Reservations & Set up Group Blocks
• Sales of Guest Rooms with New Arrivals and Phone Inquiries
• Follow All Policies & Procedures as Outlined in the Employee Handbook
• Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag
• Operate Laundry as Directed
• Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors

Required Skills:

• Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
• Basic Math
• Hand Writing
• Computer Skills/Keyboard/Typing Skills
• Operate a 10 Key Calculator
• Hospitable, Civil Contact with the Public
• Ability to Work Independently, with Little to no Supervision
• Ability to Complete Multiple Tasks Simultaneously
• Night Audit/Basic Accounting Skills/Training

Physical Requirements:

• Neck: Bending & Twisting
• Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
• Hands: Finger Dexterity, Grasping
• Trunk: Bending & Twisting
• Legs: Normal Balance, Crouching or Kneeling
• Feet: Standing For Long Periods, Walking, Climbing Stairs
• Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
• Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation

Vision: Legal Normal Vision with or without Accommodation