Part-Time Member Service Specialist

Gesa Credit Union; Pasco (WA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Dental and Vision Insurance

401(k) Match

Paid Time Off

Holidays

Tuition Assistance

Commuter Benefits

Volunteer Time Off

Product discounts

Flexible scheduling

Job summary

Gesa Credit Union in Pasco, WA seeks an enthusiastic Member Service Associate to deliver outstanding service and manage teller transactions. You will help members with digital banking and financial needs, while deepening relationships across branches.

The role emphasizes financial literacy, product knowledge, and adherence to credit union policies. Strong communication and a collaborative mindset are essential for success in a fast-paced team environment.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of customer service experience preferred.
• Some cash handling experience preferred.
• Demonstrate and support credit union values and service standards.

Responsibilities

• Provide exceptional member service at the window and desk.
• Handle teller transactions accurately and promptly.
• Assist members with Digital Banking enrollment and issues.
• Refer and escalate complex concerns to senior staff as needed.

Skills

Customer service

Cash handling

Communication

Education

High School Diploma or equivalent

Job description

Gesa Credit Union in Pasco, WA seeks an enthusiastic Member Service Associate to deliver outstanding service and manage teller transactions. You will help members with digital banking and financial needs, while deepening relationships across branches.

The role emphasizes financial literacy, product knowledge, and adherence to credit union policies. Strong communication and a collaborative mindset are essential for success in a fast-paced team environment.