Part-Time Member Service Pro

Gesa Credit Union; Selah (WA); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Dental and Vision Insurance

401(k) Match

Paid Time Off

Job summary

Gesa Credit Union in Yakima, WA is seeking an Entry level Member Service Associate for a part-time hourly role. You will handle routine teller transactions, assist with digital banking, and support members with various financial needs. This position emphasizes strong customer service and product knowledge.

The role requires a high school diploma and offers opportunities to grow within a supportive community-focused credit union. Competitive pay with benefits is provided.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of customer service experience preferred.
• Some cash handling experience preferred.
• Maintain confidentiality and operate with integrity.
• Travel may be required.

Responsibilities

• Provide exceptional member service to all customers.
• Resolve issues and follow up on concerns; escalate complex issues.
• Understand financial literacy and bank products to advise members.
• Maintain knowledge of all credit union products, services, policies, and procedures.
• Make outbound calls to deepen member relationships.
• Ensure branch equipment functions properly and report issues.

Skills

Customer service

Communication

Problem solving

Education

High School diploma or equivalent

Tools

Cash handling familiarity

POS systems

Job description

Gesa Credit Union in Yakima, WA is seeking an Entry level Member Service Associate for a part-time hourly role. You will handle routine teller transactions, assist with digital banking, and support members with various financial needs. This position emphasizes strong customer service and product knowledge.

The role requires a high school diploma and offers opportunities to grow within a supportive community-focused credit union. Competitive pay with benefits is provided.