Member Service Teller: Elevate Customer Care & Trust

Gesa Credit Union; Spokane (WA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Dental and Vision Insurance

Paid Time Off

401(k) Match

Tuition Assistance

Commuter Benefits

Product Discounts

Engaging Work Environment

Rewards and Recognition Programs

Job summary

Gesa Credit Union is seeking a Member Service Associate in Spokane. Ideal candidates will possess exceptional customer service skills and a fundamental understanding of financial products and services.

Responsibilities include serving members, performing transactions, and actively seeking to enhance member relationships. The position offers a starting pay of $20.00/hour with various benefits like dental and vision insurance.

Qualifications

• At least one year of customer service experience preferred.
• Some cash handling experience preferred.
• Proficient with varying levels of technology.

Responsibilities

• Provide exceptional member service to all whom we serve.
• Solve problems and provide prompt resolutions.
• Demonstrate knowledge of products, services, and policies.
• Make outbound calls to deepen member relationships.

Skills

Customer service skills

Communication skills

Financial literacy

Problem-solving

Cash handling

Interpersonal skills

Education

High School Degree or equivalent

Job description

Gesa Credit Union is seeking a Member Service Associate in Spokane. Ideal candidates will possess exceptional customer service skills and a fundamental understanding of financial products and services.

Responsibilities include serving members, performing transactions, and actively seeking to enhance member relationships. The position offers a starting pay of $20.00/hour with various benefits like dental and vision insurance.