Member Service Associate - Banking & Community Impact

Gesa Credit Union; Pullman (WA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Competitive pay

Dental and Vision Insurance

Paid time off and holidays

401(k) Match

Incentive Program

Tuition Assistance

Commuter Benefits

Volunteer time off

Product discounts

Engaging work environment

Recognition programs

Job summary

Gesa Credit Union is seeking an entry-level Member Service Associate (MSA) in Pullman, WA. This part-time, hourly role offers an opportunity to provide exceptional member service, handle teller transactions, and assist with digital banking and account maintenance.

A high school diploma is required with at least one year of customer service experience preferred. You will work in a friendly branch environment, promote products and services, and help deepen member relationships while adhering to

Qualifications

• Education: High School Degree or equivalent required.
• At least one year of customer service experience preferred.
• Some cash handling experience preferred.

Responsibilities

• Provide exceptional member service.
• Solve problems and follow up on member concerns.
• Demonstrate knowledge of credit union products and policies.
• Assist members with Digital Banking enrollment and maintenance.
• Perform teller transactions and account maintenance.
• Refer members to other team members as appropriate.

Skills

Customer service

Cash handling

Communication

Financial literacy

Education

High School diploma

Job description

Gesa Credit Union is seeking an entry-level Member Service Associate (MSA) in Pullman, WA. This part-time, hourly role offers an opportunity to provide exceptional member service, handle teller transactions, and assist with digital banking and account maintenance.

A high school diploma is required with at least one year of customer service experience preferred. You will work in a friendly branch environment, promote products and services, and help deepen member relationships while adhering to