Part-Time Member Experience & Retention Pro

Paycom; Pompano Beach (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

YouFit Gyms in Pompano Beach is seeking a Part Time Member Experience Specialist who delivers outstanding customer service, welcomes members and guests, and supports their fitness journey. You’ll engage with people, address needs, and promote memberships and services to enhance the member experience.

Responsibilities include overseeing gym access, handling member accounts, processing payments, maintaining cleanliness, and upholding policies.

Qualifications

• Must be at least 18 years of age.
• Proficient in reading, speaking, and writing in English.

Responsibilities

• Deliver outstanding member service and greet members.
• Monitor gym access and ensure active accounts.
• Assist with membership questions and retention.
• Handle payments and balance cash drawer.
• Maintain cleanliness and sanitize equipment.
• Enforce gym policies and safety procedures.
• Support events and member appreciation activities.

Skills

Customer service

Cash handling

English proficiency

Multitasking

Tools

POS system

Job description

YouFit Gyms in Pompano Beach is seeking a Part Time Member Experience Specialist who delivers outstanding customer service, welcomes members and guests, and supports their fitness journey. You’ll engage with people, address needs, and promote memberships and services to enhance the member experience.

Responsibilities include overseeing gym access, handling member accounts, processing payments, maintaining cleanliness, and upholding policies.