Part-Time Member Experience Specialist

YouFit; Deerfield Beach (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

YouFit Gyms in Deerfield Beach, FL is seeking a Part Time Member Service Specialist to create an outstanding experience for every member and guest. You are the first contact, delivering welcoming service and handling check-ins, inquiries, and memberships.

Responsibilities include greeting members, processing transactions, assisting with account updates and payments, supporting retention, enforcing gym policies, and ensuring a clean, safe front desk environment while guiding prospects through

Qualifications

• Must be at least 18 years old.
• Proficient in reading, speaking, and writing in English.
• Availability to work flexible hours, including mornings, evenings, weekends, and holidays.
• Strong customer service and communication skills.
• Basic computer skills and cash-handling abilities.
• Team-oriented with proactive problem-solving.

Responsibilities

• Greet members, guests, and prospects to create a welcoming environment.
• Manage member check-ins and verify account status.
• Answer phones and assist with inquiries and directions.
• Assist with account updates, payments, and past-due balances.
• Support retention efforts by addressing potential cancellations.
• Process transactions and manage cash drawer during retail purchases and passes.
• Enforce gym policies and maintain a safe, respectful environment.
• Perform opening and closing duties as required.
• Assist with gym cleanliness at front desk and facility.
• Guide prospects through membership options and facility tour.

Skills

Customer service

Cash handling

Multitasking

Job description

YouFit Gyms in Deerfield Beach, FL is seeking a Part Time Member Service Specialist to create an outstanding experience for every member and guest. You are the first contact, delivering welcoming service and handling check-ins, inquiries, and memberships.

Responsibilities include greeting members, processing transactions, assisting with account updates and payments, supporting retention, enforcing gym policies, and ensuring a clean, safe front desk environment while guiding prospects through