Part-Time Member Experience & Front Desk Specialist

YouFit; Florida; On-site; USD 17,000 - 22,000; Part time

Job summary

YouFit Pembroke Pines is seeking a part-time team member to deliver friendly member service, assist with check-ins, tours, and retention efforts, and help manage daily operations at the front desk and gym floor.

You’ll handle payments at the POS, enforce policies, keep facilities clean, and support opening/closing shifts while ensuring a welcoming, safe, and well-maintained environment for members.

Qualifications

• Must be 18+ years old.
• Proficient in reading, speaking, and writing in English.
• Availability for flexible hours including mornings, evenings, weekends, and holidays.
• Strong customer service and problem-solving skills.
• Basic math for cash handling and payments.
• Ability to follow cleaning procedures and maintain restroom and gym areas.

Responsibilities

• Deliver outstanding member service and greet members.
• Monitor gym access and check member accounts.
• Assist with member questions and updates in person or by phone.
• Handle check-ins and route inquiries to the right department.
• Support retention through member interaction.
• Open and close the gym per procedures.

Skills

Customer Service

Cash Handling

Cleaning Procedures

POS Transactions

Multitasking

Tools

POS System

Job description

YouFit Pembroke Pines is seeking a part-time team member to deliver friendly member service, assist with check-ins, tours, and retention efforts, and help manage daily operations at the front desk and gym floor.

You’ll handle payments at the POS, enforce policies, keep facilities clean, and support opening/closing shifts while ensuring a welcoming, safe, and well-maintained environment for members.