Compassionate Front Desk Clerk - Part-Time (Day Shift)

IHA; Ann Arbor (MI); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Job summary

Trinity Health IHA Medical Group is seeking a part-time Medical Receptionist to be the first point of contact for patients. You will support efficient office operations and deliver exceptional patient care in a fast-paced environment.

The role emphasizes welcoming patients, verifying information, scheduling, and assisting with MyChart and billing tasks while collaborating with clinical staff.

Qualifications

• High School Diploma or GED required or equivalent
• 1-2 years of experience in medical/physician office or customer service preferred
• First point of contact for patients; professional and compassionate demeanor

Responsibilities

• Greet patients and visitors professionally and compassionately
• Check-in patients and verify registration and insurance information
• Schedule, confirm, and reschedule appointments
• Answer phones, respond to inquiries, route messages
• Collect payments and support billing processes
• Assist with patient communications, paperwork, and MyChart support
• Maintain patient records and support day-to-day office operations
• Collaborate with providers and clinical staff to ensure smooth patient experience

Skills

Customer service

Communication

Multitasking

Professionalism

Education

High School Diploma or GED

Tools

MyChart

Job description

Trinity Health IHA Medical Group is seeking a part-time Medical Receptionist to be the first point of contact for patients. You will support efficient office operations and deliver exceptional patient care in a fast-paced environment.

The role emphasizes welcoming patients, verifying information, scheduling, and assisting with MyChart and billing tasks while collaborating with clinical staff.