Part-Time Medical Office Assistant & Scheduler

LIBERTY INTEGRATED BEHAVIORAL HEALTH, LLC; New Britain (CT); On-site; USD 28,000 - 30,000; Part time

Job summary

Liberty Integrated Behavioral Health, LLC is hiring a Medical Office Assistant / Scheduler for a part-time, in-person role in New Britain, CT. This position supports the Office Manager, handles patient communications, scheduling, and administrative tasks.

The successful candidate will have medical office experience, strong scheduling and multitasking skills, proficiency with EMR systems, and a professional, patient-focused approach. Bilingual English/Spanish is a plus.

Qualifications

• Medical office or healthcare administrative experience required.
• Strong scheduling, organizational, and multitasking skills.
• Excellent communication and customer service.
• Ability to work independently with minimal supervision.
• Familiarity with EMR systems.

Responsibilities

• Answer calls, respond to emails, and manage patient messages.
• Schedule, confirm, and reschedule patient appointments.
• Coordinate new patient intake and paperwork.
• Verify insurance eligibility and demographics.
• Collect copayments and balances.
• Maintain patient records in the EMR.
• Process medication refill requests and notify providers.
• Assist with prior authorizations and referrals.
• Communicate with pharmacies and other healthcare facilities.
• Monitor provider schedules and follow-up appointments.
• Support daily reports, scanning, and general admin duties.
• Assist Office Manager with workflow and patient communications.
• Maintain HIPAA confidentiality.

Skills

Scheduling

Organizational skills

Multitasking

Communication

Independent work

Computer skills

Attention to detail

Punctuality

Task prioritization

Positive attitude

Tools

EMR systems familiarity

Tebra/Kareo or similar EMR

Job description

Liberty Integrated Behavioral Health, LLC is hiring a Medical Office Assistant / Scheduler for a part-time, in-person role in New Britain, CT. This position supports the Office Manager, handles patient communications, scheduling, and administrative tasks.

The successful candidate will have medical office experience, strong scheduling and multitasking skills, proficiency with EMR systems, and a professional, patient-focused approach. Bilingual English/Spanish is a plus.