Bilingual Front Desk & Scheduling Specialist

Community Health Center; Hartford (CT); On-site; USD 30,000 - 33,000; Part time

Job summary

Community Health Center, Inc. is seeking a Part-time Patient Service Associate in Hartford, CT. The role involves greeting patients, scheduling appointments, handling calls, and ensuring accurate patient data in the EHR.

Bilingual Spanish is required, and a medical office or medical assistant degree is preferred. The position offers a $23/hour compensation, with duties spanning insurance verification, payments collection, and end-of-day reporting.

Qualifications

• Associates degree in medical office or medical assistant field required.
• Bilingual skills with Spanish preferred (required).
• Exceptional customer service skills.
• Excellent verbal and written communication skills.
• Proven ability to multitask in a busy front-desk environment.
• Problem solving and critical thinking abilities.
• Strong organizational skills and attention to detail.
• Healthcare experience in medical/dental/behavioral health is preferred.

Responsibilities

• Provide exceptional customer service to patients, visitors and callers.
• Oversee the reception area to ensure a safe, efficient and comfortable atmosphere.
• Greet patients and assist as appropriate.
• Review daily schedules for accuracy and to fill appointment opportunities.
• Schedule and reschedule appointments per guidelines.
• Collect and document patient demographics, insurance information, and forms.

Skills

Bilingual (Spanish)

Exceptional customer service

Verbal and written communication

Multitasking

Problem solving

Organization

Education

Associates degree in medical office/medical assisting

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Job description

Community Health Center, Inc. is seeking a Part-time Patient Service Associate in Hartford, CT. The role involves greeting patients, scheduling appointments, handling calls, and ensuring accurate patient data in the EHR.

Bilingual Spanish is required, and a medical office or medical assistant degree is preferred. The position offers a $23/hour compensation, with duties spanning insurance verification, payments collection, and end-of-day reporting.