Clinic Administrative Specialist - Front Desk & Scheduling

BHcare; North Branford (CT); On-site; USD 38,000 - 52,000; Full time

Job summary

BHcare in Connecticut is seeking an Administrative Support professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues.

This is a full-time, 37.5‑hour per week position in the Clinic Shoreline program. The schedule is three days from 9am to 5pm and two days from 12pm to 8pm. Candidates must reside in Connecticut to be eligible.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of administrative or related experience preferred.
• Proficiency with Microsoft 365; ability to learn and navigate EHR systems.
• Strong organizational, communication, and multitasking skills.
• Experience providing professional customer service while maintaining confidentiality.

Responsibilities

• Welcome clients and visitors, manage check‑in, update information, and support a positive clinic experience.
• Schedule appointments, manage cancellations/backfills, and assist provider calendars.
• Maintain accurate client records and EHR information.
• Process insurance information, collect co‑pays/payments, and assist with record requests.
• Provide front‑office coordination, including correspondence, mail, and supplies.
• Collaborate with colleagues across locations to complete daily administrative tasks.

Skills

Administrative experience

Customer service

Microsoft 365

EHR systems

Organizational skills

Communication skills

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft 365

EHR systems

Job description

BHcare in Connecticut is seeking an Administrative Support professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues.

This is a full-time, 37.5‑hour per week position in the Clinic Shoreline program. The schedule is three days from 9am to 5pm and two days from 12pm to 8pm. Candidates must reside in Connecticut to be eligible.