Medical Assistant And Medical Receptionist

LIBERTY INTEGRATED BEHAVIORAL HEALTH, LLC; New Britain (CT); On-site; USD 28,000 - 30,000; Part time

Job summary

Liberty Integrated Behavioral Health, LLC is hiring a Medical Office Assistant / Scheduler for a part-time, in-person role in New Britain, CT. This position supports the Office Manager, handles patient communications, scheduling, and administrative tasks.

The successful candidate will have medical office experience, strong scheduling and multitasking skills, proficiency with EMR systems, and a professional, patient-focused approach. Bilingual English/Spanish is a plus.

Qualifications

• Medical office or healthcare administrative experience required.
• Strong scheduling, organizational, and multitasking skills.
• Excellent communication and customer service.
• Ability to work independently with minimal supervision.
• Familiarity with EMR systems.

Responsibilities

• Answer calls, respond to emails, and manage patient messages.
• Schedule, confirm, and reschedule patient appointments.
• Coordinate new patient intake and paperwork.
• Verify insurance eligibility and demographics.
• Collect copayments and balances.
• Maintain patient records in the EMR.
• Process medication refill requests and notify providers.
• Assist with prior authorizations and referrals.
• Communicate with pharmacies and other healthcare facilities.
• Monitor provider schedules and follow-up appointments.
• Support daily reports, scanning, and general admin duties.
• Assist Office Manager with workflow and patient communications.
• Maintain HIPAA confidentiality.

Skills

Scheduling

Organizational skills

Multitasking

Communication

Independent work

Computer skills

Attention to detail

Punctuality

Task prioritization

Positive attitude

Tools

EMR systems familiarity

Tebra/Kareo or similar EMR

Job description

NOW HIRING – Part-Time Medical Office Assistant / Scheduler

Liberty Integrated Behavioral Health

Location: New Britain, CT

Job Type: Part-Time | In-Person

Schedule: Approximately 24 hours per week

Pay: $20.00–$22.00 per hour, based on experience

About Us

Liberty Integrated Behavioral Health is an outpatient psychiatric practice specializing in psychiatric evaluations and medication management services. We are seeking an experienced, dependable, and highly organized Medical Office Assistant / Scheduler to join our team.

We are looking for a motivated individual who is confident, professional, detail-oriented, and capable of handling a busy medical office environment.

This is more than a traditional receptionist position. The ideal candidate will work closely with the Office Manager and play an important role in keeping daily office operations organized, efficient, and running smoothly.

Job Responsibilities

• Answer incoming phone calls, respond to emails, and manage patient messages professionally and efficiently.
• Schedule, confirm, and reschedule patient appointments.
• Coordinate new patient intake appointments, registration paperwork, and required consent forms.
• Verify patient insurance eligibility, benefits, and demographic information.
• Collect copayments, appointment deposits, and outstanding patient balances.
• Maintain accurate patient records and documentation within the electronic medical record (EMR).
• Process medication refill requests and communicate patient concerns to providers.
• Assist with medication prior authorizations, referrals, and medical records requests.
• Communicate with pharmacies, insurance companies, visiting nurses, group homes, and other healthcare facilities.
• Monitor provider schedules and ensure patients are scheduled for appropriate follow-up appointments.
• Assist with daily reports, scanning, faxing, and general administrative duties.
• Support the Office Manager with daily workflow, patient communications, and office operations.
• Maintain patient confidentiality and comply with HIPAA regulations.

Qualifications

Required:

• Previous experience working in a medical office or healthcare administrative setting.
• Strong scheduling, organizational, and multitasking skills.
• Excellent communication and customer service skills.
• Ability to work independently and manage responsibilities with minimal supervision.
• Strong computer skills and familiarity with electronic medical record systems.
• Excellent attention to detail and ability to maintain accurate records.
• Reliable attendance, punctuality, and consistent availability for scheduled shifts.
• Ability to prioritize tasks and remain organized in a fast-paced environment.
• Professional, positive attitude and willingness to learn.

Preferred:

• Experience in psychiatry, behavioral health, or outpatient medical practices.
• Familiarity with Tebra/Kareo or similar EMR systems.
• Experience with insurance verification, prior authorizations, and medical billing procedures.
• Bilingual English/Spanish is a plus.

Who We're Looking For

We are looking for someone who is reliable, self-motivated, organized, and takes initiative.

The ideal candidate is someone who can recognize what needs to be done and take action without waiting to be asked. We need a team player who is comfortable taking responsibility, managing multiple tasks, and helping maintain an efficient and professional office environment.

This position is ideal for someone with strong medical office experience who enjoys staying busy, problem-solving, and being an essential part of a small healthcare team.

Dependability, accountability, strong communication, and the ability to work independently are essential.

Position Details

• Part-time position, approximately 24 hours per week.
• In-person position in New Britain, Connecticut.
• Hourly pay: $20.00–$22.00, depending on experience.
• Opportunity to work closely with an experienced Office Manager and psychiatric providers.

Liberty Integrated Behavioral Health is an Equal Opportunity Employer.