Part-Time Medical Front Desk & Patient Concierge

OrthoRehab Physical Therapy; Great Falls (MT); On-site; USD 22,000 - 25,000; Part time

Job summary

OrthoRehab Physical Therapy in Great Falls, MT is seeking a part-time Front Office Coordinator. You will greet patients, answer questions, handle scheduling, and assist with insurance navigation, always delivering friendly, accurate service.

The role emphasizes communication across in-person, phone, and written channels, with a focus on quality work and efficient use of multiple software tools in a busy medical office setting.

Qualifications

• High School diploma or equivalent.
• Valid Driver's license and clean driving record.
• Experience providing exceptional customer service and communicating in person, over the phone and in writing.
• Strong accuracy, attention to detail and commitment to high-quality work.
• Proficient in computer skills and able to manage multiple applications and screens.

Responsibilities

• Be the first friendly face or voice for patients in Great Falls, MT.
• Deliver answers and assistance as patients navigate their physical therapy experience.
• Provide exceptional customer service and adapt to insurance requirements.
• Support a caring team with accuracy and attention to detail in daily tasks.

Skills

Customer service

Communication skills

Attention to detail

Computer literacy

Multitasking

Driving

Education

High School diploma

Tools

E-Verify

Job description

OrthoRehab Physical Therapy in Great Falls, MT is seeking a part-time Front Office Coordinator. You will greet patients, answer questions, handle scheduling, and assist with insurance navigation, always delivering friendly, accurate service.

The role emphasizes communication across in-person, phone, and written channels, with a focus on quality work and efficient use of multiple software tools in a busy medical office setting.