Front Office Coordinator

OrthoRehab Physical Therapy; Great Falls (MT); On-site; USD 22,000 - 25,000; Part time

Job summary

OrthoRehab Physical Therapy in Great Falls, MT is seeking a part-time Front Office Coordinator. You will greet patients, answer questions, handle scheduling, and assist with insurance navigation, always delivering friendly, accurate service.

The role emphasizes communication across in-person, phone, and written channels, with a focus on quality work and efficient use of multiple software tools in a busy medical office setting.

Qualifications

• High School diploma or equivalent.
• Valid Driver's license and clean driving record.
• Experience providing exceptional customer service and communicating in person, over the phone and in writing.
• Strong accuracy, attention to detail and commitment to high-quality work.
• Proficient in computer skills and able to manage multiple applications and screens.

Responsibilities

• Be the first friendly face or voice for patients in Great Falls, MT.
• Deliver answers and assistance as patients navigate their physical therapy experience.
• Provide exceptional customer service and adapt to insurance requirements.
• Support a caring team with accuracy and attention to detail in daily tasks.

Skills

Customer service

Communication skills

Attention to detail

Computer literacy

Multitasking

Driving

Education

High School diploma

Tools

E-Verify

Job description

POSITION DETAILS:

Location: On site in Great Falls, MT

Schedule: Part-time (approx 8 hrs/wk)

Wage: $16-$18 DOE. Previous experience in a medical office, familiarity working with insurance processes and scheduling experience are considered when determining wage.

REQUIRED QUALIFICATIONS:

• High School diploma or equivalent
• Valid Driver's license & clean driving record
• Experience providing exceptional customer service. Must be comfortable and confident communicating in person, over the phone and through written communication.
• Strong accuracy, attention to detail and commitment to high-quality work.
• Proficient in computer skills, ability to effectively manage multiple applications and screens.

PREFERRED EXPERIENCE: (taken into consideration when determining wage)

• Medical office experience.
• Familiarity with insurance processes.
• Scheduling experience.

As a part-time Front Office Coordinator in Great Falls, MT, you will be the first friendly face (or voice) our patients connect with and the person they rely on for answers and assistance as they navigate through their physical therapy experience. You are part of a caring team committed to providing the best possible care for our patients. To thrive in this role, you must consistently provide exceptional customer service and enjoy tasks requiring accuracy and attention to detail and the ability to adapt to the ever-changing requirements of insurance companies.

OrthoRehab Physical Therapy utilizes E-Verify to verify an employee's employment eligibility.

We are an equal-opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, or any other legally protected status.