Part-Time Logistics CSR: Shipments & Carrier Support

DHL Group; Charleston (TN); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Attendance bonus

Performance bonus

Health coverage

401(k) with company match

Tuition reimbursement

Job summary

DHL Supply Chain is seeking a part-time Customer Service Representative in Charleston, TN. You will support transportation operations by communicating with carriers, scheduling shipments, and handling carrier billing while delivering excellent customer service.

Responsibilities include monitoring shipments, resolving issues, maintaining records, and preparing reports. The role offers a 1st shift schedule (M, W, F) with a pay rate of $19.25 per hour and eligible bonuses, benefits, and company

Qualifications

• High School Diploma or Equivalent required.
• 0-12 months of system, data entry or reporting experience.
• 0-12 months of warehouse experience preferred.

Responsibilities

• Communicate with carriers to coordinate transportation activities and ensure timely movement of shipments.
• Schedule outbound and inbound shipments, deliveries, and carrier appointments.
• Process and reconcile carrier billing, invoices, and transportation-related charges.
• Monitor shipment status and provide updates to customers, carriers, and internal teams.
• Resolve carrier and transportation issues, including delays, discrepancies, and service concerns.
• Prepare transportation and service-related reports as needed.
• Perform other duties as assigned.

Skills

system data-entry experience

warehouse experience

Education

High School Diploma or Equivalent

Job description

DHL Supply Chain is seeking a part-time Customer Service Representative in Charleston, TN. You will support transportation operations by communicating with carriers, scheduling shipments, and handling carrier billing while delivering excellent customer service.

Responsibilities include monitoring shipments, resolving issues, maintaining records, and preparing reports. The role offers a 1st shift schedule (M, W, F) with a pay rate of $19.25 per hour and eligible bonuses, benefits, and company