Part-Time Library Assistant – Customer Service (Multi-Branch)

Cincinnati and Hamilton County Public Library

Cincinnati (OH)

On-site

USD 20,000 - 29,000

Part time

9 hours ago
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Job summary

Cincinnati and Hamilton County Public Library is seeking a PT Customer Service Substitute for the Downtown Main Library and branches. The role supports staff in the absence of regular workers, handling circulation tasks and assisting customers across locations.

The position offers flexible hours (0–29 per week), requires a high school diploma, and calls for strong customer service, tech assistance, and the ability to lift up to 50 pounds and move materials. The deadline is 11/13/2026.

Qualifications

  • Education: High School diploma or equivalent is required.
  • Must agree to work at a minimum of five library branches.
  • Must work a minimum of 8 hours per month after introductory training requirements have been met.

Responsibilities

  • Circulates materials to customers, including checking in/out, processing holds, registering customers, and collecting fees.
  • Shelves returned materials.
  • Searches for requested materials.
  • Assists customers with technologies.
  • Assists customers with resumes, job searches, internet use and basic computer usage.
  • Performs readers’ advisory and reference services.
  • Refers customers to location leadership as appropriate.
  • Supports the Library’s mission and DEI commitments.

Skills

Customer service
Communication
Independent work
Tech literacy
Lifting up to 50 lbs
Flexible hours

Education

High school diploma

Job description

Cincinnati and Hamilton County Public Library is seeking a PT Customer Service Substitute for the Downtown Main Library and branches. The role supports staff in the absence of regular workers, handling circulation tasks and assisting customers across locations.

The position offers flexible hours (0–29 per week), requires a high school diploma, and calls for strong customer service, tech assistance, and the ability to lift up to 50 pounds and move materials. The deadline is 11/13/2026.

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