Part-Time Key Holder: Customer Experience & Store Ops

Dsw-Shoe-Warehouse,-Inc.; Akron (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

DSW Shoe Warehouse, Inc. seeks a dedicated store teammate to reinforce customer experience, support inventory control, and participate in omni-channel activities at our Akron location.

You will help maintain store standards, assist with daily openings and closings, and respond to customer needs with urgency while promoting a positive work environment. The role emphasizes teamwork, effective communication, and adherence to company policies, with opportunities to develop store leadership skills

Qualifications

• Excellent customer service demonstrated with professionalism and enthusiasm.
• Clear verbal and written communication skills.
• Ability to collaborate effectively with store team.
• Ability to stand/walk up to 100% of shifts and lift up to 50 pounds.

Responsibilities

• Maintain in-store experience by modeling CEL behaviors and guiding associates to achieve KPI targets.
• Ensure customers have a positive experience and complete daily open/close tasks.
• Support inventory, omni-channel activities, and cashwrap efficiency while following policies.

Skills

Customer service

Communication

Team collaboration

Technology literacy

Physical stamina

Education

High school diploma or equivalent

Job description

DSW Shoe Warehouse, Inc. seeks a dedicated store teammate to reinforce customer experience, support inventory control, and participate in omni-channel activities at our Akron location.

You will help maintain store standards, assist with daily openings and closings, and respond to customer needs with urgency while promoting a positive work environment. The role emphasizes teamwork, effective communication, and adherence to company policies, with opportunities to develop store leadership skills